Terms of Service

Terms of Service

Last updated: June 26, 2026

Welcome to Maison Elite.

These Terms of Service (“Terms”) govern your access to and use of the Maison Elite website, products, services, and any purchases made through our store. Throughout these Terms, “Maison Elite,” “we,” “us,” and “our” refer to Maison Elite.

By accessing our website, browsing our products, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

For any questions regarding these Terms, please contact us at:

Support@maisonelite.us

1. Eligibility and Use of Our Website

By using our website, you confirm that you are legally able to enter into a binding agreement in your jurisdiction.

You agree to use the Maison Elite website only for lawful purposes and in accordance with these Terms.

You may not use our website to:

  • Violate any applicable law, regulation, or third-party right;

  • Submit false, misleading, or fraudulent information;

  • Attempt to interfere with the security, functionality, or operation of our website;

  • Access restricted areas, systems, or customer information without authorization;

  • Use bots, scrapers, automated tools, or data-mining methods without our written permission;

  • Copy, reproduce, distribute, modify, or exploit any part of our website or content without permission;

  • Use our website in a manner that may harm Maison Elite, its customers, or third parties.

We reserve the right to restrict, suspend, or terminate access to our website if we reasonably believe these Terms have been violated.

2. Product Information and Availability

Maison Elite makes reasonable efforts to ensure that product descriptions, images, pricing, colors, sizes, availability, and other information displayed on our website are accurate.

However, we do not guarantee that all content is complete, current, or error-free at all times. Product colors and appearance may vary depending on your device, browser, display settings, lighting conditions, and manufacturing variations.

We reserve the right to:

  • Update or correct product descriptions, prices, images, or other information;

  • Modify, discontinue, or limit the availability of any product;

  • Set purchase limits on certain products;

  • Refuse or cancel orders when a product is unavailable, incorrectly priced, or affected by an error.

Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws.

3. Orders and Order Acceptance

When you place an order through Maison Elite, you are making an offer to purchase the selected product(s).

Receiving an order confirmation email does not mean that your order has been accepted. Your order is accepted only when we confirm that it has been processed and prepared for shipment.

Maison Elite reserves the right to refuse, limit, or cancel any order at our discretion, including in situations involving:

  • Product availability issues;

  • Pricing or listing errors;

  • Suspected fraud or unauthorized transactions;

  • Incorrect billing or shipping information;

  • Violation of these Terms;

  • Orders that appear to be placed for resale or commercial distribution without authorization.

If your order is cancelled after payment has been processed, we will issue a refund to the original payment method in accordance with applicable law.

4. Pricing and Payment

All prices are displayed in the currency shown at checkout unless otherwise stated.

Prices, discounts, promotional offers, and product availability may change without prior notice. The price shown at checkout is the price applicable to your purchase, subject to correction of any obvious error.

You agree to provide accurate, complete, and current billing and payment information when placing an order.

Payments are processed through secure third-party payment providers. Maison Elite does not store complete payment card information on its own systems.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

5. Shipping and Delivery

Shipping, processing times, delivery estimates, tracking information, customs matters, and delivery-related responsibilities are governed by our Shipping Policy.

Processing and delivery estimates are provided in good faith but are not guaranteed unless expressly stated otherwise. Delivery times may be affected by carrier operations, customs procedures, weather conditions, public holidays, inaccurate shipping details, or other circumstances beyond our reasonable control.

You are responsible for ensuring that your shipping address is complete and accurate at checkout.

Maison Elite is not responsible for delays, failed deliveries, or lost parcels caused by incorrect, incomplete, or unavailable delivery information supplied by the customer.

If a package is marked as delivered by the carrier but cannot be located, please check with household members, neighbors, building reception, and the local delivery carrier before contacting us.

For support with shipping concerns, contact:

Support@maisonelite.us

6. Returns, Refunds, and Exchanges

Returns, refunds, exchanges, damaged items, and related eligibility requirements are governed by our Return & Refund Policy.

By placing an order with Maison Elite, you acknowledge that you have reviewed and accepted our Return & Refund Policy.

Where applicable law grants you mandatory consumer rights, those rights remain unaffected by these Terms or by any Maison Elite policy.

For return or refund assistance, contact:

Support@maisonelite.us

7. Promotions, Discounts, and Gift Cards

From time to time, Maison Elite may offer promotional codes, discounts, free shipping offers, bundles, gifts, or other special promotions.

Unless otherwise stated:

  • Promotions cannot be combined with other offers;

  • Promotional codes must be entered at checkout to apply;

  • Promotions may be limited by date, product availability, location, or quantity;

  • Promotions may be changed, suspended, or ended at any time;

  • Promotions have no cash value and cannot be exchanged for cash;

  • Promotional offers may not apply to previous purchases.

Maison Elite reserves the right to cancel promotions or refuse their use if we believe there has been misuse, fraud, or a technical error.

8. Intellectual Property

All content made available through the Maison Elite website is owned by or licensed to Maison Elite and is protected by applicable intellectual property laws.

This includes, without limitation:

  • The Maison Elite name and branding;

  • Logos, visual identity, graphics, and website design;

  • Product images, videos, text, descriptions, and marketing materials;

  • Product names, collections, icons, and layouts;

  • Website code, functionality, and original content.

You may not reproduce, distribute, modify, display, publish, create derivative works from, or otherwise use any Maison Elite content without our prior written permission.

9. Customer Reviews and User Content

If you submit reviews, photos, feedback, testimonials, comments, or other content to Maison Elite, you confirm that:

  • The content is accurate and based on your genuine experience;

  • You have the right to share the content;

  • The content does not violate any law or third-party right;

  • The content is not misleading, abusive, defamatory, or inappropriate.

By submitting content, you grant Maison Elite a non-exclusive, worldwide, royalty-free license to use, reproduce, display, modify, publish, and distribute that content for commercial, promotional, marketing, and operational purposes.

Maison Elite may remove or decline to publish content at its discretion.

10. Third-Party Services and Links

Our website may contain links to third-party websites, payment services, social media platforms, shipping providers, or other external services.

Maison Elite does not control and is not responsible for the content, availability, privacy practices, security, terms, or actions of third-party websites or services.

Your use of third-party services is subject to their own terms, conditions, and privacy policies.

11. Privacy

Your use of the Maison Elite website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect personal information.

12. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Maison Elite website, products, and services are provided on an “as available” and “as is” basis.

Maison Elite does not guarantee that:

  • Our website will always be available, uninterrupted, secure, or error-free;

  • Website content will always be accurate or current;

  • Technical issues will be corrected immediately;

  • The website will be free of harmful components or unauthorized access.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot lawfully be excluded or limited.

13. Limitation of Liability

To the fullest extent permitted by law, Maison Elite will not be liable for indirect, incidental, consequential, special, or punitive damages arising from or related to your use of our website, products, or services.

This includes, without limitation, loss of data, loss of profits, business interruption, or loss resulting from delays, errors, technical issues, third-party services, or events outside our reasonable control.

Nothing in these Terms limits or excludes liability where such limitation or exclusion would be unlawful.

14. Indemnification

You agree to indemnify and hold harmless Maison Elite, its owners, employees, partners, service providers, and affiliates from claims, damages, losses, liabilities, and expenses arising from:

  • Your violation of these Terms;

  • Your misuse of our website or services;

  • Your violation of applicable laws or third-party rights;

  • Any false, fraudulent, or unauthorized information provided by you.

15. Force Majeure

Maison Elite will not be responsible for delays or failures to perform obligations caused by events outside our reasonable control.

These events may include, but are not limited to, natural disasters, severe weather, war, terrorism, labor disputes, public health events, government actions, supply chain disruptions, carrier delays, customs delays, technical failures, or internet service interruptions.

16. Changes to These Terms

Maison Elite may update or modify these Terms of Service from time to time.

Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website after changes are posted means that you accept the revised Terms.

We encourage you to review these Terms periodically.

17. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction in which Maison Elite operates, without limiting any mandatory consumer rights that may apply in your country, state, or region of residence.

19. Contact Us

For questions about these Terms of Service, orders, payments, deliveries, returns, or customer support, please contact:

Maison Elite Support
Email: Support@maisonelite.us